SUMMARY
- DOWNLOAD/INSTALLATION ISSUES
- GAME NOT LAUNCHING/PERFORMANCE ISSUES
- INPUT DEVICES (KEYBOARD, MOUSE...) NOT DETECTED
- SAVED GAMES FILES LOCATION
- STEAM SUPPORT
DOWNLOAD/INSTALLATION ISSUES
CANNOT DOWNLOAD THE GAME
1. Run Steam and click Steam (upper left) > Settings > Downloads.
2. Click on the Clear Cache button from Clean Download Cache and click Confirm.
3. Steam will restart automatically.
NOTE: This process will not affect your currently installed games, but you will need to log into Steam afterwards.
THE RUIN RISING PACK IS MISSING
1. Right click on Atlas Fallen under LIBRARY > Properties > DLC.
2. Tick the box under INSTALL and close the DLC window.
3. Click Steam (upper left) > Settings > Downloads.
4. Click on the Clear Cache button from Clean Download Cache and click Confirm.
5. Steam will restart automatically.
NOTE: This process will not affect your currently installed games, but you will need to log into Steam afterwards.
GAME NOT LAUNCHING/PERFORMANCE ISSUES
A. VERIFYING THE INSTALLATION OF GAME FILES
1. Right click on Atlas Fallen under LIBRARY > Properties.
2. Click on Installed Files > Verify integrity of game files.
B. RUN THE GAME IN ADMINISTRATOR MODE AT STARTUP
1. Right click on Atlas Fallen under LIBRARY > Properties > Installed Files > Browse.
2. Open the bin folder.
3. Right click on AtlasFallen.exe application > Properties.
4. Click the Compatibility tab.
5. Tick Run this program as an administrator and click OK.
INPUT DEVICES (KEYBOARD, MOUSE...) NOT DETECTED
1. Right click on Atlas Fallen under LIBRARY > Properties.
2. Click on Controller.
3. Select Disable Steam Input from Override for Atlas Fallen.
4. Close CONTROLLER window.
SAVED GAMES FILES LOCATION
Navigate to Steam > userdata > Your Steam ID > 1230530 > remote.
STEAM SUPPORT
For any issue related to your Steam account and client, we recommend to check the Steam Support site.