SUMMARY
- DOWNLOAD/INSTALLATION ISSUES
- GAME NOT LAUNCHING/PERFORMANCE ISSUES
- STEAM SUPPORT
DOWNLOAD/INSTALLATION ISSUES
CANNOT DOWNLOAD THE GAME
1. Run Steam and click Steam (upper left) > Settings > Downloads.
2. Click on the CLEAR DOWNLOAD CACHE button and click OK.
3. Steam will restart automatically.
NOTE: This process will not affect your currently installed games, but you will need to log into Steam afterwards.
GAME NOT LAUNCHING/PERFORMANCE ISSUES
A. MAKE SURE YOU FULFILL THE MINIMUM REQUIREMENTS
Requires a 64-bit processor and operating system
OS: Windows 10 (64 bits)
Processor: AMD FX-4300 X4 / Intel Core i3-4130
Memory: 8 GB RAM
Graphics: AMD AMD Radeon RX 560 / Geforce GTX 750 Ti - 4GB VRAM
Storage: 60 GB available space
Additional Notes: 30 FPS, 1920x1080 in low.
How to find your PC specifications:
1. Enter dxdiag into the search box.
2. Click on dxdiag from the results.
3. System tab: check the Processor and the Memory.
4. Display tab: check the Display Device.
B. VERIFYING THE INSTALLATION OF GAME FILES
1. Right click on Hotel Renovator under LIBRARY > Properties.
2. Click on LOCAL FILES > VERIFY INTEGRITY OF GAME FILES.
C. RUN THE GAME IN ADMINISTRATOR MODE AT STARTUP
1. Right click on Hotel Renovator under LIBRARY > Manage > Browse local files.
2. Right click on Hotel_Renovator.exe application > Properties.
4. Click the Compatibility tab.
5. Check Run this program as an administrator and click OK.
STEAM SUPPORT
For any issue related to your Steam account and client, we recommend to check the Steam Support site.