SUMMARY
- DOWNLOAD/INSTALLATION ISSUES
- GAME NOT LAUNCHING/PERFORMANCE ISSUES
- INPUT DEVICES (KEYBOARD, MOUSE...) NOT DETECTED
- STEAM SUPPORT
DOWNLOAD/INSTALLATION ISSUES
CANNOT DOWNLOAD THE GAME
1. Run Steam and click Steam (upper left) > Settings > Downloads.
2. Click on the Clear Cache button from Clean Download Cache and click Confirm.
3. Steam will restart automatically.
NOTE: This process will not affect your currently installed games, but you will need to log into Steam afterwards.
THE WANDERER SET DLC IS MISSING
1. Right click on Banishers: Ghosts of New Eden under LIBRARY > Properties > DLC.
2. Tick the box under INSTALL and close the DLC window.
3. Click Steam (upper left) > Settings > Downloads.
4. Click on the Clear Cache button from Clean Download Cache and click Confirm.
5. Steam will restart automatically.
NOTE: This process will not affect your currently installed games, but you will need to log into Steam afterwards.
GAME NOT LAUNCHING/PERFORMANCE ISSUES
A. VERIFYING THE INSTALLATION OF GAME FILES
1. Right click on Banishers: Ghosts of New Eden under LIBRARY > Properties.
2. Click on Installed Files > Verify integrity of game files.
B. RUN THE GAME IN ADMINISTRATOR MODE AT STARTUP
1. Right click on Banishers: Ghosts of New Eden under LIBRARY > Manage > Browse local files.
2. Navigate to ASF > Binaries > Win64.
3. Right click on Banishers-Win64-Shipping.exe application > Properties.
4. Click the Compatibility tab.
5. Tick Run this program as an administrator and click OK.
C. RUN THE GAME IN DIRECTX 11 MODE
1. Right click on Banishers: Ghosts of New Eden under LIBRARY > Properties.
2. From General, scroll down to LAUNCH OPTIONS.
3. Enter the parameter: -dx11
4. Close the Properties window and run Banishers: Ghosts of New Eden.
INPUT DEVICES (KEYBOARD, MOUSE...) NOT DETECTED
1. Right click on Banishers: Ghosts of New Eden under LIBRARY > Properties.
2. Click on Controller.
3. Select Disable Steam Input from Override for Banishers: Ghosts of New Eden.
4. Close CONTROLLER window.
STEAM SUPPORT
For any issue related to your Steam account and client, we recommend to check the Steam Support site.